GUEST DIRECTORY
Below we'll show you the range of services we offer to make your stay as comfortable as possible.
Laundry service
In your room you will find a laundry bag and the corresponding price list.
· Same-day service is available if items are delivered before 10:00 am
· No service on Sundays or holidays. To request service, please contact the waitress or dial extension 1.
· Same-day service is available if items are delivered before 10:00 am
· No service on Sundays or holidays. To request service, please contact the waitress or dial extension 1.
Air conditioning control
Please contact extension 1124 if you experience any issues or errors so we can assist you with your request.
If you decide to use air conditioning:
We suggest closing doors and windows to optimize their efficiency and contribute to energy savings, thus promoting more environmentally friendly practices.
Consider:
· Keep windows open to facilitate natural air exchange.
If you decide to use air conditioning:
We suggest closing doors and windows to optimize their efficiency and contribute to energy savings, thus promoting more environmentally friendly practices.
Consider:
· Keep windows open to facilitate natural air exchange.
Baby cribs
This service is available as a courtesy upon request at the front desk. Cribs are subject to availability and are assigned on a first-come, first-served basis. To request one, please call extension 1 from your room phone.
Call alarm clock
If you would like to schedule a wake-up call, please contact the front desk by dialing extension 1 from your room phone.
Telephone extensions
Service Number / Extension
· Emergencies: 123
· Reception: 1 (from your room)
· External calls: Dial 0
· Hotel phone number (from cell phone) (+57) 606 3334595
· Emergencies: 123
· Reception: 1 (from your room)
· External calls: Dial 0
· Hotel phone number (from cell phone) (+57) 606 3334595
Change of sheets and towels
Linens (sheets and towels) will be changed according to the internal sustainability protocol or upon guest request. For more information or special requests, please call extension 1.
Click here to see sheet and towel changes
Click here to see sheet and towel changes
Risaralda tourist guide
Access our tourist guide and discover the department's main attractions.
Click here to view the guide
Click here to view the guide
